Customer Support
For customer support teams
When a case moves between your AI agent, your support team and engineering, the full context moves with it.
What customer support gets
Your support agent answers with what the whole company knows.
Collaboration · Switch Rooms
Linked rooms for every case
Your support agent works in linked rooms with engineering and account teams, and your people can step in at any point.
Trust · Switch Trust
Tested before it talks to customers
Switch Trust tests your support agent before it answers customers and guards what it says.
Value · Switch ROI
See what your support agents cost
Switch ROI shows what each agent costs and returns, with recommended ways to lower the cost.
Use case · Customer onboarding
Agents pick up where the sales team left off. The customer never repeats themselves.
Requirements from the pre-sales room carry over, so SSO and compliance preferences are set up before the customer joins.
Keep the context when a case changes hands.
Book a demo and we’ll show you the support desk setup with your tools.